Check transaction status

Summary

Use this guide to check the status of a transaction in Reah, so your team can confirm whether it is complete, still partially settled, failed, or needs follow-up.

What transaction status is used for

Transaction status helps businesses:

• confirm whether a transaction completed successfully
• identify whether a transaction is still executing or partially settled
• spot failed or interrupted transactions that may need action
• support operational follow-up, reporting, and internal review

Why this is useful in Reah

Reah gives teams a clearer way to track transaction outcomes in one place, so finance and operations can quickly understand what happened and decide whether any follow-up is needed.

Before you check transaction status

Before reviewing a transaction, confirm:

• which account or wallet you want to inspect
• the transaction or date range you want to review

How to check transaction status in Reah

1. Open the Transactions tab in the left-hand menu.
2. Select the relevant account, wallet, or business entity if needed.
3. Review the transaction history list or activity feed.
4. Locate the specific transaction you want to inspect.
5. Check the status shown for that transaction.
6. Open the transaction details if you need more context on what happened.

Common transaction statuses to review

When checking transaction status, look for whether the transaction is:

• completed
• executing
• partially settled
• failed
• canceled or otherwise not completed, if shown in the product

What to check in the transaction details

When reviewing transaction status, check:

• the current status
• the transaction date and time
• the amount and asset
• source and destination details
• any status notes, references, or error details shown
• whether follow-up action is needed

Common failure reasons

• Insufficient gas — the transaction could not be processed due to lack of gas fees
• Network congestion — the transaction may expire or fail due to delayed confirmation
• Banking or third-party rail issues — failures from banks or payment providers (limits, risk controls, outages)
• Balance or parameter issues — insufficient balance or invalid inputs

What to do if a transaction fails

• Review transaction details to identify the cause
• Retry the transaction after a short delay (especially for network-related issues)
• Check balances and configuration (e.g. gas, amount)
• Contact support if the issue persists: support@reah.com

What to do next

• Understand pending transactions
• Troubleshoot failed transactions
• View transaction history
• Export transaction records